Service Desk Agent Job Vacancy at Enggsol Pte Ltd in Singapore

Job Title:Service Desk Agent

Job Category:Informational Technology
Job Location:Singapore

Company's Profile:
 
Enggsol Recruitment division is a recruitment and search firm which caters to various industries with a key specialization in the area of engineering and information technology. We know that the Human Capital is a strategic source of value creation and the most important asset of all organizations. At Enggsol, we work individually with our clients so that each search strategy is customized and every assignment is addressed and incorporated with the best search practices. We have established a quick, comprehensive and systematic process for recruitment that ensures the interests of all parties involved. With strong values, teamwork and a background of excellence at hand, we strive to be the best rather than the biggest. We focus on the outcome of our search i.e. how has the solution impacted our client’s performance. Our objective is to provide unmatched client service and develop long term business partners. We take our responsibilities seriously; adhering to a strict code of professional ethics and handling our relationships with clients and candidates with discretion and great attention. In this regard our search efforts have made a significant influence on businesses, careers and the lives of others EA License Number-07C5567

Job Description & Duties:

Responsibilities;

You will be part of a team operating the client’s IT helpdesk as the first point of contact to users. The job responsibility involves assisting users remotely in resolving issues encountered in their daily use of IT systems (e.g. PC configuration, setup), answering queries concerning usage of standard applications and IT services, and servicing request calls (e.g. account creation). You are expected to resolve most of the PC client services calls, and be able to troubleshoot effectively, isolate the problem and dispatch the call to the next level, if necessary.

Requirements:

1. Diploma in IT or a related discipline (Open to Fresh Diploma)
2. Able to perform 8 / 12 hrs shift work
3. High customer service orientation
4. Able to multitask
5. Team player

How to apply:
Interested candidates please send your updated resume to desktop@enggsol.net

Security Presales Consultant Jobs at Enggsol Pte Ltd

Job Title:Security Presales Consultant

Job Category:Informational Technology

Job Location:Singapore

Company's Profile:
 
Enggsol Recruitment division is a recruitment and search firm which caters to various industries with a key specialization in the area of engineering and information technology. We know that the Human Capital is a strategic source of value creation and the most important asset of all organizations. At Enggsol, we work individually with our clients so that each search strategy is customized and every assignment is addressed and incorporated with the best search practices. We have established a quick, comprehensive and systematic process for recruitment that ensures the interests of all parties involved. With strong values, teamwork and a background of excellence at hand, we strive to be the best rather than the biggest. We focus on the outcome of our search i.e. how has the solution impacted our client’s performance. Our objective is to provide unmatched client service and develop long term business partners. We take our responsibilities seriously; adhering to a strict code of professional ethics and handling our relationships with clients and candidates with discretion and great attention. In this regard our search efforts have made a significant influence on businesses, careers and the lives of others EA License Number-07C5567


Job Description & Duties:

Responsibilities;

• Provide high quality presales technical consultation and develop cost effective, resilient, innovative and reliable Security solutions to win proposals and bids/ tender and achieve high customer satisfaction for the services rendered
• Understand customers’ networking and security requirements.
• Provide high quality security design and ensure that solutions proposed meet customers’ need
• Ensure that security solutions can be integrated into overall network of customer or proposal
• Able to conceptualize, present and articulate features and benefits to customers
• Able to apply consulting framework and methodologies to develop customers proposals with high quality
• Prepare win/loss analysis for proposals / bids / tenders submitted to facilitate continuous improvement of solutions designed.
• Keeps abreast of technological advancement in the industry in the area of Infrastructure security.
• Understand latest security threats & issues & their mitigating solutions.
• Able to articulate best security practices of large customer installed base.

Requirements;

• Bachelor’s degree in Computer Engineering/IT Security or 0related discipline.
• CISSP, CISA , CCNP Security certification or equivalent would be preferred
• At least 7 years of relevant working experience in IT Security industry and involved in Presales or Postsales of medium to large/complex Infrastructure security system.
• Familiar with major Security Products like Checkpoint, Palo Alto, Fortinet, ISS, RSA, Mcafee, Bluecoat, Iron Port & etc
• Well-versed with Infrastructure Security technologies like Firewalls, VPN, Network & Host Intrusion Detections system, Security incident event management, 2 Factor Authentication, Proxy & Email Security Gateways.
• Ability to perform independently and handle liaison with customers, partners and account team.
• Good knowledge of consulting frameworks and methodologies
• Good fundamentals in the understanding of the inter-dependencies of the services (application, system & network)
• Knowledge of IPV6 and the related security implications.

How to apply:
Kindly send in your updated resume to network@enggsol.net

Security Engineer/Consultant Careers at Enggsol Pte Ltd in Singapore

Job Title:Security Engineer/Consultant

Company's Profile:
 
Enggsol Recruitment division is a recruitment and search firm which caters to various industries with a key specialization in the area of engineering and information technology. We know that the Human Capital is a strategic source of value creation and the most important asset of all organizations. At Enggsol, we work individually with our clients so that each search strategy is customized and every assignment is addressed and incorporated with the best search practices. We have established a quick, comprehensive and systematic process for recruitment that ensures the interests of all parties involved. With strong values, teamwork and a background of excellence at hand, we strive to be the best rather than the biggest. We focus on the outcome of our search i.e. how has the solution impacted our client’s performance. Our objective is to provide unmatched client service and develop long term business partners. We take our responsibilities seriously; adhering to a strict code of professional ethics and handling our relationships with clients and candidates with discretion and great attention. In this regard our search efforts have made a significant influence on businesses, careers and the lives of others EA License Number-07C5567


Job Category: Informational Technology
Job Location: Singapore

Job Description & Duties:

Responsibilities:

- Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
- Plan, design, install, test & implement systems in accordance to specifications & service level. Where relevant, perform the necessary system programming
& configuration.
- Manage systems changes through change request process & provide status reports to the relevant parties.
- Respond promptly on IT Security matters such as incident response, incident investigation, intrusion detection management and impact analysis. Provide timely status updates to relevant parties.
- Conduct root cause analysis and implement pro-active measures. Monitor effectiveness of implemented measures.
- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Integrate security principles, methods and techniques into the security

management life cycle.

- Work together with the application, system and network project teams, where applicable, to establish a security baseline.
- Identify IT security risks on an ongoing basis of the managed ICT infrastructure.
- Ensure the management of ICT security systems adhere to established ISO20000 and ISO27001 processes/ procedures, ITIL best practices and

methodologies where applicable. (Applicable only to Engineer involved in operations).

- Manage budget, resources and schedule for security engineering activities.
- Provide security related advice to customers or project teams.

Requirements:

-Diploma/Bachelor’s Degree in Information Security/Network Security/Cyber & Digital Security or equivalent.
-At least 3 years experience in IT Security / IT Auditing (to assist in ISO 20000 - Risk Assessment)
-Experience in using of security toolkit
-Strong background in TCP/IP and technical experience in networked systems and security products
-Understanding in OS (Windows/Unix) architectures and file system
-CISSP / CISA / CISM Certification highly preferred.

How to apply:
Kindly send in your updated resume to network@enggsol.net

HEM Machine Operator Job Vacancy at Enggsol Pte Ltd in Singapore

Job Title:HEM Machine Operator

Company's Profile:

Enggsol Recruitment division is a recruitment and search firm which caters to various industries with a key specialization in the area of engineering and information technology. We know that the Human Capital is a strategic source of value creation and the most important asset of all organizations. At Enggsol, we work individually with our clients so that each search strategy is customized and every assignment is addressed and incorporated with the best search practices. We have established a quick, comprehensive and systematic process for recruitment that ensures the interests of all parties involved. With strong values, teamwork and a background of excellence at hand, we strive to be the best rather than the biggest. We focus on the outcome of our search i.e. how has the solution impacted our client’s performance. Our objective is to provide unmatched client service and develop long term business partners. We take our responsibilities seriously; adhering to a strict code of professional ethics and handling our relationships with clients and candidates with discretion and great attention. In this regard our search efforts have made a significant influence on businesses, careers and the lives of others EA License Number-07C5567

Job Category:Engineering / Technical
Job Location:Singapore

Job Description & Duties:

Responsibilities:

Operate HEM Machine according to job order and instruction. Document action by completing production and quality logs. Able to identify, troubleshoot and resolve technical machine operation issue. Maintain safe operations by adhering to safety procedures and regulations.
Maintain Machine by completing operational maintenance requirements and perform 5S housekeeping on work area . Maintain continuity among work shifts by documenting and communicating actions, irregularity and continuing needs. Perform ad hoc duties as assigned by supervisor

How to apply:
Interested candidates please send your updated resume to engineering@enggsol.net

Careers at Enggsol Pte Ltd in Singapore

Job Title:Helpdesk Specialist/Helpdesk Support, IT Support, PC Support

Company's Profile:

Enggsol Recruitment division is a recruitment and search firm which caters to various industries with a key specialization in the area of engineering and information technology. We know that the Human Capital is a strategic source of value creation and the most important asset of all organizations. At Enggsol, we work individually with our clients so that each search strategy is customized and every assignment is addressed and incorporated with the best search practices. We have established a quick, comprehensive and systematic process for recruitment that ensures the interests of all parties involved. With strong values, teamwork and a background of excellence at hand, we strive to be the best rather than the biggest. We focus on the outcome of our search i.e. how has the solution impacted our client’s performance. Our objective is to provide unmatched client service and develop long term business partners. We take our responsibilities seriously; adhering to a strict code of professional ethics and handling our relationships with clients and candidates with discretion and great attention. In this regard our search efforts have made a significant influence on businesses, careers and the lives of others EA License Number-07C5567

Job Category:Informational Technology
Job Location:Singapore

Job Description & Duties:

Responsibilities:

You will be part of a team operating the client’s IT helpdesk as the first point of contact to users. The job responsibility involves assisting users remotely in resolving issues encountered in their daily use of IT systems (e.g. PC configuration, setup), answering queries concerning usage of standard applications and IT services, and servicing request calls (e.g. account creation). You are expected to resolve most of the PC client services calls, and be able to troubleshoot effectively, isolate the problem and dispatch the call to the next level, if necessary.

Requirements:

•Nitec /Higher Nitec IT or related studies certification

How to apply:
Interested candidates please send your updated resume to helpdesk@enggsol.net

System Engineer / Consultant (A/V) at Enggsol Pte Ltd in Singapore

Job Title:System Engineer / Consultant (A/V)

Job Category:Engineering / Technical
Job Location:Singapore

Company's Profile:
 
Enggsol Recruitment division is a recruitment and search firm which caters to various industries with a key specialization in the area of engineering and information technology. We know that the Human Capital is a strategic source of value creation and the most important asset of all organizations. At Enggsol, we work individually with our clients so that each search strategy is customized and every assignment is addressed and incorporated with the best search practices. We have established a quick, comprehensive and systematic process for recruitment that ensures the interests of all parties involved. With strong values, teamwork and a background of excellence at hand, we strive to be the best rather than the biggest. We focus on the outcome of our search i.e. how has the solution impacted our client’s performance. Our objective is to provide unmatched client service and develop long term business partners. We take our responsibilities seriously; adhering to a strict code of professional ethics and handling our relationships with clients and candidates with discretion and great attention. In this regard our search efforts have made a significant influence on businesses, careers and the lives of others EA License Number-07C5567

Job Description & Duties:

Education/Experience:

*Degree or Diploma in Engineering or Computer

Job Description:

*Account management – to provide consultation and proposals in IT, Wireless and Audio/Video (A/V) fields to customers
*Technical proposal writing
*Keep abreast with latest technology updates in the industry
*Vendors’ management activities
*Project Management activities
*Service Support activities
*Products development activities

Skills Set:

-Minimum 3 years’ experience in product development in one of the these fields – IT, Wireless or A/V
-Have IT knowledge in:
*Linux
*Computer networking
*Ability to engage customers and perform detailed requirements analysis
*Technical troubleshooting

How to apply:
Interested candidates please send your updated resume to system@enggsol.net

Application Deadline: 16th October 2013

Associate System Engineer (NOC) Careers at Enggsol Pte Ltd in Singapore

Job Title:Associate System Engineer (NOC)

Job Category:Informational Technology
Job Location:Singapore

Company's Profile:
 
Enggsol Recruitment division is a recruitment and search firm which caters to various industries with a key specialization in the area of engineering and information technology. We know that the Human Capital is a strategic source of value creation and the most important asset of all organizations. At Enggsol, we work individually with our clients so that each search strategy is customized and every assignment is addressed and incorporated with the best search practices. We have established a quick, comprehensive and systematic process for recruitment that ensures the interests of all parties involved. With strong values, teamwork and a background of excellence at hand, we strive to be the best rather than the biggest. We focus on the outcome of our search i.e. how has the solution impacted our client’s performance. Our objective is to provide unmatched client service and develop long term business partners. We take our responsibilities seriously; adhering to a strict code of professional ethics and handling our relationships with clients and candidates with discretion and great attention. In this regard our search efforts have made a significant influence on businesses, careers and the lives of others EA License Number-07C5567

Job Description & Duties:

Education/Experience:

*ITE/Diploma in Computer Studies/Science
*ITIL Foundation V3 is preferred
*Have at least 2 years’ experience

Job Description:

•Responsible for the monitoring of servers, systems & networks on an 24 X 7 basis
•Provide escalation point for system generated events/alerts and user generated incidents
•Comply with established Standard Operating Procedures in response to system alerts and routine tasks with consistent accuracy
•Perform tasks as defined in the NOC Shift Report. These tasks include performing backups, checking status of current jobs and tape management
•Demonstrate initiative and provide feedback on existing processes and procedures, submitting ideas for on-going improvements and assist to review documentation on a continuous basis
•Adopt a flexible work schedule and to work additional hours when there is a need as directed by the Supervisor

Skills Set;

•Must be detail-oriented and proficient in troubleshooting
•Excellent written and verbal communication skills
•Experienced with monitoring tools – CA Nimsoft and HP Operation Manager
•Ability to work and communicate effectively in a team environment
•Comfortable in a fast-pace environment, working across multiple platforms simultaneously
•Be punctual and dependable
•Have the desire to learn and ability to react quickly to a changing environment

How to apply:
Interested candidates please send your updated resume to system@enggsol.net

Application Deadline:16th October 2013