Customer Service Officers Job Vacancy at BGC Group in Singapore

Job Title:Customer Service Officers (General Insurance)
 
Responsibilities;

-Responsible for attending inbound calls on products and services via telephone
-Attend to walk-in customers both external and internal
-Ensure a thorough follow-up of customers' service request and query
-Manage customer feedback and resolve complaints within stipulated turnaround time
-Ensure compliance with business policies and procedures

Requirements;

-Minimum GCE O levels / Diploma holders
-Fresh graduates with keen interest in a customer service function
-Candidates who possess CGI, BCP, PGI will be preferred
-Applicants who are keen in frontline counter/ call centre customer service function are encouraged to apply
-Team player with positive and enthusiastic attitude
-Customer-focused with ability to work under pressure and perform with minimal supervision

How to apply:
Interested applicants may submit resume by clicking the 'APPLY' button or send resume to ELAINE@BGC-GROUP.COM

To facilitate the shortlisting process, kindly provide:

-Resume in MS Word format
-Indicate expected salary & notice period in the resume
-Reasons for leaving past employers

We regret that only shortlisted applicants will be contacted for further discussion.

Client Support Executive/ Manager Careers at HKM in Singapore

JOB tITLE:Client Support Executive/ Manager (Logistic, Supply Chain, Order Mgnt)

Responsibilities;

Client Support Executive

*Interacts with clients on their orders and requests
*Work closely with all functional departments so as to provide a one stop solution for customers
*Advise customer on delivery schedule/inventory availability
*Identify and communicate potentials problems that could impact internal and service level to customers
*Manage inventory turns and monitor / forecast stock level accurately and liability borne by customer
*Preparation of reports for Business Review
*Review and evaluate existing pricing structure/model to ensure that they are kept within the profitable margins

Client Support Manager

*Investigates Billing or delivery issues received from clients or that are developed internally
*Disseminates all necessary program specifications to appropriate internal departments
*Supports order management activities such as order backlog management, expediting, reconciling orders, and new part setup
*Supports quarterly business review preparation by gathering data and preparing presentations with direction from supervisor
*Participates in forecasting, project management, and continuous improvement activities based upon internal team and customer needs
*May perform one or more of these activities:  compile, review, and reconcile billing

Requirements;

*Minimum Diploma with at least 3 years of working experience in customer services in related field
*Good communication and customer relationship skills
*Experience in SAP; Supply Chain; Logistics and manufacturing preferred
*Proficient in Microsoft Application
*Good analytical mind and planning skills
*Ability to converse in Mandarin as customers are from China, Hong Kong

How to apply:
Interested candidates with the above qualification and experience, kindly forward your detailed resume in MS Word format to iris@hkmsvs.com

PROFESSIONAL FUND RAISER Job Vacancy at Urban Marketing Group in Singapore

Job Title:PROFESSIONAL FUND RAISER (A career for a worthy cause)

This position offers scope for advancement and provides job satisfaction in a team-orientated environment

Responsibilities:

Learn and develop a better understanding of Client and company expectations
Understanding donor funding requirements and propose suitable charity programmes
Be involved in donor engagement activities, such as volunteering and agency visits periodically
Encourage greater donor and community support through face to face communication
Assist in educating the public on the cause
Conduct trainings and workshops

Requirements:

Cheerful disposition, that loves interacting with people
Diploma, with one year of working experience
Exposure to social service sector would be advantageous
Good team player with good organizational and communication skills
Passionate with a keen mind to learn
Responsible and do what it takes to help
Able to travel both locally and overseas for training will be an added advantage

What we provide:

A platform for you to contribute to the society
Career opportunity, tied down with meaningful role
Extensive support – one on one, customized trainings

How to apply:
Send in your resume to admin@ubmgrp.com