Centre Manager, Outpatient Services at Sincere Healthcare Group in Novena, Central Region-Singapore

 Job Title: Centre Manager, Outpatient Services at Sincere Healthcare Group in Novena, Central Region

Full time

The Centre Manager, Outpatient Services is responsible for providing leadership and guidance to the clinical team, including Clinic Assistants and Nurses, and ensuring smooth clinical operations and patient care. 

Duties and Responsibilities

Responsible in overseeing the daily operations of nursing services and patient care

Direct, supervise and evaluate the quality and appropriateness of all nursing and patient-care-related activities. 

Review, implement and evaluate procedures and policies according to established standards of nursing practices.

Provide clinical supervision to the nurses and clinic assistants. 

Monitor and ensure cost-effectiveness in the usage and maintenance of clinical resources. 

Collaborate with the specialists and doctors to implement best practices and efficient processes, and with Management in the development of long-term business plans for the clinics.

Ensure nursing services meet and adhere to licensing and regulatory requirements. 

Conduct staff performance appraisals and provide support and guidance to enhance the staff’s professional development based on individual training needs.

Resolve public relations issues and provide service recovery when required.

Liaise with the company’s stakeholders and corporate partners to ensure smooth clinical experiences for our patients.

Collaborate with other departments to put in place best practices and ensure efficient processes for the clinics.

Assist with all audits to be conducted on nursing practices and the clinics.

Maintain a professional relationship with third parties, such as overseas agents and timely respond to their enquiries according to MOH regulations and company policies.

Undertake such other duties as may be assigned.

Job Requirements:

 

Valid Singapore Nursing Board (SNB) practising license 

Minimum of 3 years of nursing experience within clinical environments, coupled with supervisory expertise. 

Experience in performing e-filling for Medisave and Insurance claims

Degree/Diploma in Nursing or equivalent (recognised by Singapore Nursing Board) 

Prior O&G and IVF experience will be advantageous 

Enjoy interaction with people 

Job Competencies: 

Problem-Solving Skills  

Time Management Skills 

Effective Communication

Leadership Skills   

Working Hours: 

Monday to Friday - 8.30am to 5.30pm 

Saturday - 8.30am to 12.30pm 

If this opportunity resonates with you, we warmly invite you to take the next step by submitting your application through JobsDB portal. Alternatively, fill in the Pre-Employment Application Form via Google Forms: http://tinyurl.com/shg-pre-employment-application 

(Only shortlisted candidates will be notified.)

Summary of role requirements:

Flexible hours available

More than 4 years of relevant work experience required for this role

Working rights required for this role

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